How long does it take for a refund to process?

Before we can process your refund, we need to wait for the funds to settle, which can take up to 10 business days from the date of your original payment.

Once the refund is initiated, it typically takes 3–5 business days to be received. If you haven’t received it after that time, please contact your school’s billing office for a status update.

If you have any questions please contact support.