Why does my bill show a past due balance after I made a payment?

Payments may take up to 5 business days to process and be posted by your school. Your balance will update once your school has posted the payment.


If you believe a payment was missed or not applied, please contact support and include the payment date and amount.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article